Dollar Bank

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Personal Banker

at Dollar Bank

Posted: 9/23/2019
Job Status: Full Time
Job Reference #: 582535
Keywords: teller, banking, credit

Job Description

Advertised Job Title
Personal Banker

Office Name

Job Description
As a Personal Banker, you are part of a team whose primary focus is to provide exceptional customer service.

This is a new branch expected to open in Chesapeake in the 1st quarter 2020.

You will engage in thoughtful interactions to build and grow customer relationships by suggesting banking products and services (e.g. checking, savings, credit cards, loans, digital banking) to meet their needs. You will complete a four month training program in which you will learn how to make recommendations while utilizing a consultative sales approach.

•High school diploma/GED required
•College degree required, or a minimum of one year demonstrated ability to deliver outstanding customer service in financial services or retail industry.
•Must have excellent written and verbal communication skills to include professional grammar and demeanor.
•Ability to travel as needed to training.
•Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.

Principle Activities and Duties:

• Demonstrate a consultative sales approach to building customer relationships by offering customers additional products and services at account opening and all service interactions in the branch. This will be achieved by effectively utilizing the customer conversations and through lobby engagement while always maintaining the highest level of professional, integrity, and ethics.
• Contribute to the growth and retention of deposit and loan customers. Initiate new customer relationships, through outbound calling efforts.
• Perform teller functions based upon the needs of the branch. Maintain an acceptable balancing record while processing transactions in an accurate and efficient manner.
• Adhere to all established branch operational processes and procedures.

Auto req ID

Address 1
1580 Crossways Blvd

Greenbrier Square


Schedule Information
Monday - Thursday 8:30AM-5:30PM
Friday 8:30AM-6:30PM
Saturday 8:30AM-1:30PM

Employment Status

Hampton Roads, VA



EEO Statement
Dollar Bank is an Equal Opportunity Employer.


Benefits Information
Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.

Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.

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