Job: Underwriting Manager - Impasse Team (McLean, VA) Job
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Jobing Description
Underwriting Manager - Impasse Team (McLean, VA)-712941
Description
The Problem Loans & Resolution Team has the critical responsibility of managing and defending mortgage repurchase demands from various counterparties across all segments of the mortgage market. It is a top three risk to the bank. The team is seeking an experienced Risk Manager to manage and support the team which forensically reviews all loan level origination underwriting files, servicing files and notes, and sales contracts to determine the facts around the alleged error and if the error rises to the level of a contractual breach. The Risk Manager should be well versed on the industry standards for independent research and the appropriate tools, be able to provide seasoned underwriting judgment and guidance to the team, possess professional communication skills (both written and verbal), have strong organization and management skills, have the ability to work collaboratively with all types of professionals, and be able to adapt in a fast paced and evolving environment.
Duties & Responsibilities:
- Oversees the daily management of the underwriting reviews of investor repurchase demands, mortgage insurance denials or rescissions, and any other problem loan demands including requests from both internal departments and external 3rd parties
- Leads the team in successfully positioning Capital One's interest in written or verbal interaction with counterparties and in negotiations
- Actively monitors systems, reporting, and procedures to ensure proper pipeline management
- Ensures resolution/responses are made within the required timeframe to protect the our contractual rights
- Provides strong leadership, direction and motivation to the team through both formal and informal open communication
- Fosters and develops a strong professional team which will allow associates to flourish
- Identifies and implements enhancements to the department's processes in response in an ever changing, dynamic market
- Ensures compliance and timely enhancement of departmental policies and procedures
- Consistently and collaboratively works with cross functional teams
- Independently identifies and address process and personnel issues as they arise
- Routinely acts as SME for IT and Operational process projects
- Other duties as assigned by Management
Qualifications
Basic Qualifications:
- Bachelors degree
- 6 years mortgage underwriting experience and extensive knowledge of GSE
- 5 years people or team management experience
Preferred Qualifications:
- 10+ years mortgage underwriting experience and extensive knowledge of GSE, Investor, Private and Mortgage Insurer policies, guidelines, processes and requirements
- 8 years people / team management experience
- 2 years mortgage loan servicing experience
- Comfortable managing remote associates
- Ability to coach, mentor, and provide constructive feedback to associates
- Ability to organize and prioritize competing tasks to allow for on schedule deliverables
- Ability to problem solve and exercise independent judgment while displaying a high degree of initiative
- Ability to build consensus and drive for solutions which meet multiple stakeholders needs
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Job: Audit, Risk Management and Security
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: No

