Job: Project Manager *

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Jobing Description

 

Synopsis:
This sales support position will provide end-to-end support to the AT&T Government Solutions Sales force in the following areas: assist sales with order submission; help sales gather and provide the appropriate information to support orders  into commercial and specific Government Solutions systems on behalf of government customers; develop, negotiate and execute pre-and-post sales services delivery and implementation of non-Program Managed accounts that span multiple locations and cross multiple teams.  The candidate will monitor process from a quality perspective; oversee service delivery procedures to support post-sales implementations for AT&T products and services.   The candidate is responsible and accountable for ensuring that service requests are correctly implemented into the business, operational and billing environments. The candidate provides a hand-off of service co serves as a single point of contact until a completed and accurate first bill has been rendered. The candidate will assist sales in the First Bill Review and the clean-up of billing issues and accounts receivable issues after the service is implemented.
 
Additionally, the candidate will direct sales to the appropriate ordering steps and provide support to commercial training organizations with the special needs of government and also assist in the provisioning of BusinessDirect applications as needed.  This candidate may also be required to manage a team.
 
 
Requirements:
A detailed understanding of AT&T Legacy T AVPN Services
A basic understanding of  teleccommunications services and how they work
Candidate should have an understanding of how to order multiple AT&T services
Experience in Microsoft Office familiy of software with expertise in Excel
Experience in managing others.
     

Skills / Requirements

• 5 to 7 years experience in relevant area of professional responsibility
  
• Experience providing Business Sales Support
  
• Telecommunications experience
  
• Extensive AT&T products, process and implementation experience
  
• Excellent communications skills (both written and oral)
  
• Computer literacy in MS Word, Excel, PowerPoint and Outlook
  
• Project Management Experience
  
• Presentation and customer facing experience
  
• Telecom Provisioning Experience
  
• Transport maintenance experience
  
• Computer literacy in MS Word, Excel, PowerPoint and Outlook
  
• Telecom Billing and/or Billing Support 
  
•  Ability to clear a criminal background check and drug test.
  
• The successful candidate will be able to perform the following with or without reasonable accommodation:
  
  
  
  • Ability to operate a personal computer, wireless equipment, copier and fax