Job: Manager, Branch Sales Tools Job
This posting has expired and is no longer available.
More Jobs at Capital One
Browse Similar Jobs: Banking/Credit Unions
Jobing Description
Manager, Branch Sales Tools-711765
Description
Overview:
The Manager of Branch Sales Tools will join the Consumer Sales and Service organization that supports customer-facing roles in the branch network to drive greater sales productivity. Delivery of tools like job aids and playbooks through a variety of channels, suited to the content, will be the primary accountability of this role. In order to accomplish this, the manager will investigate and implement new solutions to drive field engagement and adoption of sales best practices.
Responsibilities:
- Develop and deliver front-line job aids and tools to branch associates
- Investigate and implement new methods of presenting sales-centered content to customer-facing associates
- Organize and maintain all content to support sales activities
- Collaborate with branch communications teams to leverage existing channels to their greatest potential for sales content
Qualifications
Basic Qualifications:
- At least a Bachelor's Degree
- Minimum 5 years work experience in content-centric roles
- Minimum 5 years work experience with Microsoft Word, KnowledgeLink, or other web-based content tools
Preferred Qualifications:
- 2+ years retail sales experience
- 2+ years in a writing capacity
- 2+ years experience with online collaboration tools
- Exceptional written communication skills
Job: Retail Banking
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: Yes, 10 % of the Time

