Job: Garnishment Specialist Job

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Jobing Description

Garnishment Specialist-712140

Description
Responsibilities:

Responsible for the accurate processing of all incoming garnishments, child support orders and tax levies:

Processing includes receiving new/amended garnishment orders, reviewing orders for validity, entering and updating garnishment deductions in the system, sending garnishment letters to associates, garnishment law research and filing of required garnishment records.

Responsible for all garnishment-related correspondence with associates and agencies.

Answers phone/email inquiries from associates about garnishment orders.

Provides feedback to the supervisor to ensure timely issue escalation.

Ensures garnishment order releases are entered into the system and deductions are stopped on time.

- Performs other duties as assigned.

- Regular attendance is required to be successful in this role.

Qualifications
Basic Qualifications:

High School Diploma or equivalent

1 year of previous garnishments/ payroll experience

1 year of prior experience working with MS Office (Word, Excel and Powerpoint)

Preferred Qualifications:

- Associate degree

- Professional certification such as FPC or CPP

- 2-3 years of previous garnishments/ payroll experience

- Experience with ADP ProBusiness and/or PeopleSoft application

- Experience with case management systems

- Demonstrated customer service skills, attention to detail and decision making skills.

- Excellent written and verbal communication

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Human Resources
Primary Location: United States-Virginia-Richmond-Richmond-West Creek 7 (12077)
Schedule: Full-time
Travel: No