Job: Account Manager 3 NetPro

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Jobing Description

Synopsis: This req is for an Account Manager 3 CBM position to support a strategic customer that provides over $40M/year wireline and professional services revenue to AT&T. Candidates will be required to either have an existing TS/SCIwith Full Scope Polygraph or be willing to undergo the process to obtain this clearance. Minimum 5 years experience insales or sales support organization required. The position is located in Oakton, VA; Virtual Office is not acceptable.The Client Business Manager is accountable for the overall revenue growth, customer satisfaction, and AT&T performancewithin a portfolio of one or more assigned customers. The CBM develops and applies knowledge of the client's businessdrivers and goals, and architects innovative solutions to address the customer's needs while maintaining and growingAT&T revenue. The CBM develops and implements Client Business Plans to strategize on how to find and closeopportunities and build the funnel/forecast to attain or exceed quota. The CBM needs to also earn the customer'srespect as a business partner and measure success through the use of the Client Relationship Program.Major Responsibilities/Results/Outputs: Develop account strategies and plans that maximize AT&T revenue growth Lead the Client Relationship Management Process (Client Business Planning, Stewardship, Customer ExperienceEvaluation (CEE) surveys, and Shared Expectations) to develop a relationship plan. Assume primary responsibility for revenue maintenance and growth in assigned accounts, and direct salesresources in the execution of that plan to successful attainment of revenue objectives. Exercise team leadership skills including enabling individual and team effectiveness, open communication,resource alignment, proactive planning, and excellence in execution. Ensure client satisfaction as measured in CEE surveys or as communicated in Shared Expectations andStewardship meetings. Effectively utilize the AT&T Client Executive program. Develop and maintain strong business, professional, and sales relationships with executives and functional leaderswithin assigned client base. Provide market intelligence and apply it for business success. Manage revenue assurance process. Develop and utilize technical, business, interpersonal, and persuasive skills to sell new applications, grow existingapplications, and maintain revenue.Candidates must have demonstrated success in growing large, strategic accounts. Candidates must have outstandingorganization skills and demonstrated capability to successfully manage multiple projects simultaneously. Candidatesmust have excellent written, presentation and interpersonal skills. Candidates must have demonstrated experience inleading teams to develop winning solutions (ie interfacing with contracts, pricing, engineeing, solution center, lifecyclemanagement etc.), but at the same time be able to work independently as required. Experience with Global servicessuch as MPLS, IPL, Satellite, Managed Router, Hosting and Internet is required. Familiarity with pre-sale systems andprocesses is desired. Familiarity with ordering systems, processes and organizations is desired. Familiarity with postordersystems and processes is desired. Federal Government sales experience is desired. Familiarity with the Networxcontract vehicle is desired. Technical and financial background/experience is desired.